Last Updated: May 2026

At Twelve Meridian, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you access or use our website, products, services, digital content, and Twelve Meridian Academy.

By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

a) Personal Information

Personal information includes information that may identify or contact you, including:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Account login information
• Purchase history
• Information submitted through contact forms or support requests

We may collect this information when you:

• Register an account
• Purchase products or services
• Access Twelve Meridian Academy
• Subscribe to newsletters or updates
• Contact customer support
• Participate in promotions or surveys

b) Non-Personal Information

We may automatically collect non-personal information including:

• IP address
• Browser type
• Device information
• Operating system
• Session data
• Website usage behavior
• Geographic location information
• Referral sources
• Analytics and performance data

This information helps us improve our website, products, and user experience.

Payment Information

Payments on Twelve Meridian are securely processed through third-party payment gateways such as Razorpay.

We do NOT directly collect, store, or process sensitive payment information including:

• Credit card numbers
• Debit card numbers
• CVV details
• Net banking credentials
• UPI PINs
• Wallet passwords
• Banking authentication details

All payment transactions are securely handled by the payment gateway provider in accordance with their own privacy policies, security standards, and PCI-DSS compliance requirements.

Twelve Meridian only receives limited transaction-related information such as:

• Payment status
• Transaction ID
• Payment method type
• Order details

This information is used solely for order processing, customer support, fraud prevention, and accounting purposes.

How We Use Your Information

We may use your information for purposes including:

• Processing transactions and orders
• Providing access to digital products and Academy content
• Managing user accounts
• Delivering purchased services or products
• Improving our website and user experience
• Sending newsletters, updates, and promotional communications (if opted in)
• Responding to customer support inquiries
• Detecting fraud, abuse, unauthorized access, or policy violations
• Enforcing our Terms and Conditions
• Complying with legal obligations

Digital Products & Academy Access

Twelve Meridian may provide digital products including:

• Downloadable PDFs
• Recorded video sessions
• Educational content
• Online courses
• Academy memberships

To manage and protect digital content, we may collect and process account-related information necessary to:

• Verify purchases
• Manage account access
• Prevent unauthorized sharing or piracy
• Detect suspicious or abusive activity
• Enforce intellectual property protections

Accounts are intended for individual use only.

Unauthorized sharing, redistribution, copying, recording, resale, or reproduction of digital content is strictly prohibited and may result in account suspension, termination, and legal action.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Maintain login sessions
• Remember user preferences
• Store currency preferences
• Analyze traffic and user behavior
• Enhance browsing experience

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Currency & Location Detection

The website may use IP-based or browser-based technologies to determine approximate geographic location for purposes including:

• Displaying local currencies
• Improving user experience
• Preventing fraud or abuse
• Analytics and optimization

Approximate location information may be processed through third-party plugins or services.

Third-Party Services

We may use trusted third-party providers to help operate our website and services, including:

• Payment processors
• Hosting providers
• Analytics tools
• Email marketing services
• Security and anti-fraud services
• Currency conversion or geolocation services

These providers may access limited personal information only to perform services on our behalf and are obligated not to misuse such information.

Data Security

We implement commercially reasonable technical and organizational measures to protect your information, including:

• SSL encryption
• Secure hosting infrastructure
• Restricted access controls
• Firewall and security protections
• Account authentication systems

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We may retain your information for as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Prevent fraud or abuse

Children’s Privacy

Our services are not intended for children under the age of 18 without parental or guardian consent.

If we become aware that personal information has been collected from a minor without proper consent, we may delete such information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will be posted on this page with an updated revision date. Your continued use of the website or services after such changes constitutes acceptance of the updated Privacy Policy.

Your Consent

By using our website or services, you consent to this Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact:

Twelve Meridian

Email: contact@twelvemeridian.com

Phone: +91 9871 310 315